Our spoken and written language tests for the Customer Support sector make it possible to verify the language proficiency of job applicants or employees, ensuring that your team has the best possible qualifications to be able to effectively support your customers.
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Brilliant communication, soft skills and the highest level of expertise in solving problems are not everything that your employees need.
The key is to fully understand the customer, their needs and problems. This requires fluent knowledge of the customer's mother tongue. With us you can check the language skills of your job applicants or employees.
Language Assessments by Accent for Professionals is a service dedicated to the employees of recruitment and HR departments as well as external recruitment companies.
It is a unique service, as it was created based on the needs reported to us by our clients.
Our solution significantly speeds up the verification of language skills and facilitates the management of the competences of employees and job candidates.
We test the specific language skills and competences necessary for a career in a given sector.
